Privacy policy

Privacy Policy

Last Updated: September 21, 2026

At Odyss Watches, we respect your privacy and are committed to handling personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or make a purchase from:

odysswatches.online

This policy also explains certain choices and rights that may be available to you depending on where you live.

1. Who We Are

Odyss Watches
240 SE 923rd St
Old Town, FL 32680
United States

Email: Contact@odysswatches.online
Phone: +1 239 379 4132

For privacy-related questions, contact us using the details above.

2. Information We Collect

Depending on how you interact with our website, we may collect information such as:

your name;
billing address;
shipping address;
email address;
phone number;
order details;
purchase history;
payment-related information;
IP address;
browser information;
device information;
website activity;
pages viewed;
referring website or source;
communications with customer service;
information you voluntarily provide to us.

3. Payment Information

Payments are processed through third-party payment service providers such as:

Shopify;
Stripe.

Odyss Watches does not directly store complete payment card numbers on our own systems.

Payment providers may collect and process information necessary to authorize transactions, prevent fraud, and comply with legal requirements.

Their handling of payment data is subject to their own privacy and security practices.

4. How We Collect Information

We may collect personal information:

directly from you;
when you create or place an order;
when you contact customer support;
automatically through your use of our website;
through cookies and similar technologies;
through service providers that support our ecommerce operations;
through analytics and advertising technologies where applicable.

5. How We Use Personal Information

We may use personal information to:

process and fulfill orders;
process payments;
provide shipping and tracking information;
communicate about purchases;
respond to customer inquiries;
manage returns, refunds, and warranty claims;
detect and prevent fraud;
improve website performance;
understand website usage;
maintain website security;
comply with legal obligations;
enforce our policies and agreements;
maintain business records;
provide customer service;
improve products and services.

Where permitted by law and applicable to our operations, information may also be used for marketing or advertising purposes.

6. Shopify

Our online store is powered by Shopify.

Shopify may process certain personal information to provide ecommerce services, including:

website hosting;
checkout;
order processing;
fraud prevention;
account and transaction functionality.

Shopify's processing of personal data is governed by its own privacy practices and applicable contractual arrangements.

7. Stripe

We may use Stripe to process eligible payments.

Stripe may collect and process payment-related information, transaction details, fraud-prevention information, and other data necessary to provide payment services.

We do not control Stripe's independent processing activities.

8. Google Services

We may use Google services in connection with our website and business operations, including services such as:

Google Merchant Center;
Google Analytics;
Google Ads or related Google services where enabled.

Google may collect information about website activity, devices, browsers, interactions, or advertising performance depending on the services that are enabled.

Where required by applicable law, we will use consent mechanisms for non-essential cookies or tracking technologies.

9. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used for:

essential website functionality;
remembering user preferences;
maintaining shopping cart functionality;
checkout;
security;
fraud prevention;
analytics;
performance measurement;
advertising, where applicable.

Some cookies are necessary for the website to function properly.

Other cookies, such as analytics or advertising cookies, may require consent depending on your location and applicable law.

Where required, users may be given options to manage cookie preferences.

10. Analytics

We may use analytics services to understand how visitors interact with our website.

Analytics information may include:

pages viewed;
session duration;
referring pages;
approximate location;
browser type;
device type;
general interaction information.

We use this information to improve website usability, performance, and customer experience.

11. How We Share Personal Information

We may share personal information with service providers when necessary to operate our business.

These may include:

Shopify;
Stripe;
payment processors;
shipping carriers;
logistics providers;
customer service providers;
website hosting and infrastructure providers;
analytics providers;
fraud-prevention providers;
professional advisers;
government or regulatory authorities where legally required.

We do not sell personal information in the ordinary meaning of selling customer information directly for money.

However, certain advertising or analytics activities may be considered "selling," "sharing," or "targeted advertising" under some privacy laws. Where applicable, users may have rights regarding those activities.

12. Shipping Providers

To fulfill orders, we may provide necessary personal information to shipping and logistics providers.

This may include:

your name;
shipping address;
phone number;
email address;
order and delivery information.

Shipping partners may include carriers such as:

USPS;
UPS;
FedEx;
DHL;
other third-party delivery or logistics providers.

13. Fraud Prevention and Security

We may use information to:

verify transactions;
prevent unauthorized payments;
detect suspicious activity;
protect customers;
protect our website;
reduce fraud and abuse.

This may involve sharing relevant information with payment processors, ecommerce providers, banks, fraud-prevention services, or law-enforcement authorities where appropriate and lawful.

14. Legal Requirements

We may disclose personal information if reasonably necessary to:

comply with applicable law;
respond to lawful government requests;
comply with court orders;
enforce our agreements;
protect legal rights;
protect customers or others from fraud or harm;
defend legal claims.

15. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

Retention periods may depend on:

order and transaction history;
accounting requirements;
tax obligations;
fraud-prevention needs;
legal requirements;
warranty or return periods;
dispute-resolution needs.

When information is no longer reasonably required, it may be deleted, anonymized, or securely retained as required by law.

16. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Customers should also take reasonable precautions to protect account credentials and personal information.

17. International Data Transfers

Because we operate an ecommerce website and use third-party service providers, personal information may be processed in countries other than the country where you live.

For example, service providers may operate servers or systems in the United States or other jurisdictions.

Where required by applicable law, appropriate safeguards may be used for international data transfers.

18. Your Privacy Rights

Depending on where you live, you may have rights relating to your personal information.

These may include the right to:

request access to personal information;
request correction of inaccurate information;
request deletion of certain personal information;
object to certain processing;
restrict certain processing;
request data portability;
withdraw consent where processing is based on consent;
opt out of certain targeted advertising, sharing, or similar activities where applicable;
submit a privacy complaint.

These rights are subject to applicable legal exceptions.

19. United States Privacy Rights

Certain U.S. state privacy laws may provide eligible residents with additional rights.

Depending on applicable law, these may include rights to:

know what categories of personal information are collected;
access specific personal information;
correct inaccurate information;
request deletion;
opt out of certain sales, sharing, or targeted advertising activities;
receive equal treatment for exercising privacy rights.

We may need to verify your identity before fulfilling certain requests.

20. European Economic Area and United Kingdom

If you are located in the European Economic Area or United Kingdom, applicable data-protection laws may provide rights concerning personal data.

Depending on the circumstances, processing may be based on:

performance of a contract;
legal obligations;
legitimate interests;
consent.

You may have rights to:

access;
correction;
deletion;
restriction;
objection;
portability;
withdrawal of consent;
complaint to a competent supervisory authority.

21. Canada

Canadian customers may have rights under applicable privacy legislation concerning access to and correction of personal information.

Where consent is required, personal information will be handled in accordance with applicable Canadian privacy requirements.

22. Australia and New Zealand

Customers in Australia and New Zealand may have privacy rights under applicable local privacy laws.

Where those laws apply, personal information will be handled in accordance with applicable requirements.

23. United Arab Emirates

Where applicable, customers in the United Arab Emirates may have privacy rights under relevant data-protection laws.

Mandatory legal rights will not be restricted by this policy.

24. Children's Privacy

Our website and products are not specifically directed to children.

We do not knowingly collect personal information directly from children where parental consent would be legally required.

If you believe a child has provided personal information improperly, contact us so we can review the situation.

25. Marketing Communications

If we introduce promotional email or other direct marketing communications, customers may have the ability to unsubscribe using the method provided in the communication.

We may still send non-promotional communications related to:

orders;
payments;
shipping;
returns;
security;
customer service;
legal notices.

26. Do Not Track and Browser Signals

Some browsers offer "Do Not Track" or similar privacy signals.

The way websites are required to respond to these signals varies by jurisdiction and technology.

Where legally required and technically supported, we will honor applicable privacy preference signals.

27. Third-Party Websites

Our website may contain links to third-party websites or services.

Odyss Watches is not responsible for the privacy practices, content, or security of third-party websites.

Customers should review the privacy policies of those services separately.

28. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

changes to our business;
changes to our services;
new legal requirements;
technology changes;
updates to third-party service providers.

The current version will be posted on our website with an updated "Last Updated" date.

29. Contact Us

For privacy questions or requests:

Odyss Watches