Payment Policy

Last Updated: September 21, 2026

At Odyss Watches, we aim to provide a secure and transparent payment experience for all customers.

Accepted Payment Methods

We accept major credit and debit cards supported through our checkout system, including eligible cards processed through:

Visa
Mastercard
American Express
Discover
other major card networks supported at checkout

Available payment options may vary depending on the customer’s location, device, and payment provider.

If additional payment methods become available, they will be displayed during checkout before the order is submitted.

Payment Processing

Payments are processed securely through our ecommerce and payment service providers, including:

Shopify
Stripe
other secure payment infrastructure integrated into our checkout where applicable

Odyss Watches does not directly store complete payment card numbers on our own systems.

Payment information is handled by the applicable payment processor in accordance with its own security standards and privacy practices.

When You Are Charged

Payment is generally charged immediately when the order is successfully submitted and authorized.

An order is not considered successfully paid until the payment processor confirms authorization.

Payment Authorization

When you place an order, your payment provider may perform verification checks before approving the transaction.

A transaction may be declined because of:

insufficient funds;
incorrect billing information;
card restrictions;
suspected fraud;
payment-provider security checks;
expired payment details;
other authorization issues.

Odyss Watches does not control the approval or decline decision made by your bank or payment provider.

Billing Information

Customers are responsible for providing accurate:

cardholder information;
billing address;
payment details;
contact information.

Incorrect or incomplete billing information may result in a declined transaction, processing delay, or order cancellation.

Currency

Prices on odysswatches.online are displayed in:

USD — United States Dollars

Unless another currency is clearly displayed during checkout, transactions are processed in USD.

For international customers, your bank or payment provider may convert the transaction into your local currency.

Currency-conversion rates and foreign transaction fees are determined by the customer's bank or payment provider and are outside the control of Odyss Watches.

Taxes, Duties, and Customs Charges

Any applicable sales taxes charged directly through checkout will be displayed before payment is completed where required.

For international orders, additional:

import duties;
VAT;
customs charges;
brokerage fees;
local taxes;

may be imposed by the destination country.

Unless expressly stated otherwise at checkout, those international charges are not included in the purchase price and remain the customer's responsibility.

Secure Checkout

We use established third-party ecommerce and payment providers to help protect payment transactions.

Customers should complete payment only through the official checkout available on:

odysswatches.online

Odyss Watches will not request complete payment card details by email, text message, or social media.

Payment Confirmation

After successful payment and order placement, customers should receive an order confirmation at the email address provided during checkout.

Customers are responsible for entering an accurate email address.

If you do not receive a confirmation message, please check your spam or junk folder before contacting customer service.

Failed or Declined Payments

If payment is declined, the order may not be created or fulfilled.

Customers should contact their bank or payment provider if they believe a valid transaction has been incorrectly declined.

Odyss Watches generally cannot override a decline made by a bank, card issuer, or payment processor.

Duplicate Charges

If you believe you have been charged more than once for the same order, contact:

Contact@odysswatches.online

Please provide:

your order number;
your name;
the date of the transaction;
the amount charged.

Do not send complete credit card numbers by email.

We will review the order and payment records available to us.

Some banks may temporarily show both an authorization hold and a completed payment. An authorization hold is not necessarily a duplicate completed charge.

Pricing Errors

We make reasonable efforts to ensure that product prices displayed on our website are accurate.

In rare cases, a product may display an incorrect price because of:

technical errors;
data-entry errors;
system issues;
other unintended mistakes.

If a material pricing error is discovered before fulfillment, we may contact the customer to:

confirm whether they wish to proceed at the correct price; or
cancel the affected order and issue a refund.

We will not intentionally charge an amount different from the price properly presented and accepted during checkout without notifying the customer.

Fraud Prevention

To protect customers and Odyss Watches from fraudulent or unauthorized transactions, we may perform reasonable order-verification checks.

An order may be delayed, placed on hold, or canceled if:

the transaction is flagged as potentially fraudulent;
billing information cannot be verified;
payment authorization fails;
unusually high-risk activity is detected;
additional information is reasonably required to verify the transaction.

We may contact the customer using the information provided during checkout.

Order Cancellation by Odyss Watches

Odyss Watches may cancel an order when necessary because of:

payment failure;
suspected unauthorized payment;
fraud concerns;
inventory error;
pricing error;
technical error;
inability to complete fulfillment.

If an order is canceled after a payment has been successfully captured, an eligible refund will be issued to the original payment method.

Refunds

Approved refunds are returned to the original payment method used to complete the purchase.

Refunds are subject to the terms of our:

Returns & Refunds Policy;
Cancellation & Order Modification Policy;
Warranty Policy.

Once Odyss Watches issues a refund, the customer's bank, card issuer, or payment provider may require additional processing time before the funds appear.

Chargebacks and Payment Disputes

If you experience a problem with an order, we encourage you to contact us first so we can review and attempt to resolve the issue.

Submitting a chargeback does not automatically establish that a transaction was unauthorized or that a refund is owed.

If a payment dispute is opened, Odyss Watches may provide the payment processor or financial institution with relevant order records, including:

order information;
delivery tracking;
customer communications;
refund records;
other documentation relevant to the transaction.

Nothing in this section limits a customer's lawful right to dispute an unauthorized or improper transaction.

Payment Privacy

Information collected in connection with payment processing is handled in accordance with our Privacy Policy and the privacy practices of our payment processors.

Payment providers may independently collect and process information necessary to: